Fixing the Purchase Cannot Be Completed Issue on App Store: Effective Solutions

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Purchase Cannot Be Completed App Store: Why and How to Fix It?

Are you trying to make a purchase on the App Store, but an error message appears every time you try to complete it? This can be frustrating, especially when you have been waiting for that new app or game. There are many reasons why your purchase cannot be completed App Store, but don't worry! In this article, we will explain the common causes and provide you with some solutions to help fix this issue.

Why You Can't Complete Your Purchase?

There are various reasons why you might encounter the purchase cannot be completed App Store error message. Below are some of the most common:

  • The payment method you used is invalid or has been declined.
  • Your Apple ID is not authorized to make purchases.
  • You have insufficient funds in your account.
  • Your iOS or iPadOS version is outdated.

Now that you know the reasons, the next step is to fix the issue.

How to Fix the Purchase Cannot Be Completed Error

Here are some proven ways to fix the purchase cannot be completed App Store issue:

1. Check Your Payment Method

If you are using a credit card, make sure it is valid and has not expired. If you are using PayPal, ensure that your account has sufficient funds and is up-to-date. Also, ensure that the billing address you entered matches the one on your bank account.

2. Authorize Your Apple ID

If your Apple ID is not authorized to make purchases, you will not be able to complete any transaction. To authorize your Apple ID, go to Settings > iTunes & App Store > Apple ID > View Apple ID > Authorization > Authorize This Computer.

3. Check Your Account Balance

Ensure you have enough funds in your account to purchase the app or game. If not, you can add funds by going to the iTunes & App Store, tapping your Apple ID, and selecting Add Funds to Apple ID.

4. Update Your iOS or iPadOS Version

If your device is running an outdated iOS or iPadOS version, you may encounter errors while making purchases. Upgrading your device to the latest operating system can resolve this issue.

Conclusion

Now that you understand why the purchase cannot be completed App Store error message appears and the ways to fix it, you can quickly get back to enjoying all the apps and games available on the App Store. Always remember to check your payment method, authorize your Apple ID, check your account balance, and update your operating system, and you will have a seamless purchasing experience.

If you know anyone struggling to complete their purchases on the App Store, share this article with them. Let's help each other solve this frustrating problem and keep enjoying our favourite apps and games without interruptions.


Introduction

The App Store is the go-to place for millions of iPhone, iPad, and Mac users to download apps and games. It’s a user-friendly platform that has made it very easy for users to buy and download apps. However, there may be times when you encounter an error message that says “Purchase Cannot Be Completed” when trying to buy an app from the App Store. This error message can be frustrating and leaves many users confused.

Reasons behind the error message

There are several reasons why this error message may appear, including:

  • The payment method associated with your Apple ID is no longer valid.
  • Your credit card is expired or has insufficient funds to complete the transaction.
  • You’ve entered your payment information incorrectly.
  • The app you’re trying to purchase is not available in your country or region.
  • There’s a problem with Apple’s servers, which is preventing your request from being processed.

Ways to fix the error message

1. Verify payment method

The first step you should take is to verify that the payment method associated with your Apple ID is valid. To do this, follow these steps:

  1. Open the Settings app on your iPhone or iPad.
  2. Tap on your name at the top of the screen, and then tap Payment & Shipping.
  3. Select the payment method that’s currently associated with your Apple ID, and check that the information is correct.

If there are any issues with your payment method, update it or add a new payment method.

2. Check your internet connection

Poor or unstable internet connections can cause payment processing issues, which can lead to the error message. Ensure that you have a reliable internet connection and try again.

3. Retry your purchase

If there’s no issue with your payment method and the internet connectivity is stable, then another option is to retry your purchase by tapping the “Retry” button at the bottom of the error message. This should trigger the purchase process again and complete the transaction successfully.

4. Update or reinstall the app

If the error message is specific to a particular app, uninstalling and reinstalling the app can help resolve the issue. Open the App Store, search for the app and then tap the “Update” or “Install” button.

5. Contact Apple Support

If none of these steps work, you may need to contact Apple Support to get further assistance. They can help diagnose the problem and provide a solution within a short period.

Conclusion

The “Purchase Cannot Be Completed” error message can be very frustrating, but there are many ways to resolve it. Always ensure that your payment method is verified and up-to-date, your internet connection is stable and if the error persists, try other methods such as reinstalling the app or contacting Apple Support. With these solutions, you should be able to purchase your desired apps on the App Store without any worries.


Comparison: Purchase Cannot Be Completed in App Store

Introduction

The App Store is the go-to place for downloading apps for Apple devices. However, sometimes when purchasing an app or making in-app purchases, users may encounter the error message Purchase Cannot Be Completed. In this article, we will compare the possible reasons for this error and provide solutions.

Possible Reasons

There are several reasons why an App Store purchase cannot be completed:

Payment Method

One of the most common reasons for this error message is an issue with the payment method. If the payment method linked to your Apple ID is declined, you won't be able to complete the purchase. Make sure the payment method is valid and has sufficient funds before trying to make a purchase.

App Store Issues

At times, Apple's servers may experience issues that can prevent you from completing a purchase. If this is the case, you can try again later or contact Apple Support for assistance.

Incorrect Billing Information

If your billing information is incorrect or outdated, you won't be able to complete a purchase. Double-check your billing information before attempting to make a purchase.

Region Restrictions

Certain apps may only be available in specific regions. If you are trying to download an app that is not available in your region, you'll receive the error message Purchase Cannot Be Completed.

Solutions

Here are some possible solutions if you encounter the Purchase Cannot Be Completed error message:

Check Payment Method

As mentioned earlier, ensure that the payment method associated with your Apple ID is valid and has enough funds to complete the purchase. It's also essential to check the billing address connected to your payment method as it needs to match the information used in your Apple ID.

Update Billing Information

If your billing information is incorrect or outdated, update it from your Apple ID account before attempting to make any future purchases.

Restart App Store

Sometimes, a restart of the App Store can help solve the error message. Close the App Store app, wait a few seconds, and reopen it.

Contact Apple Support

If none of the above solutions works, contacting Apple Support will be the best option to get the problem resolved. You can contact them through the Apple website or by visiting an Apple Retail Store in person.

Comparison Table

Here's a comparison table that shows the possible reasons and solutions for the Purchase Cannot Be Completed error message:
Possible Reasons Solutions
Payment Method Check payment method and update if necessary
App Store Issues Try again later or contact Apple Support
Incorrect Billing Information Update billing information on Apple ID account
Region Restrictions Check app availability and change region if possible

Opinion

In my opinion, the App Store is an excellent platform for discovering and downloading apps for iOS devices. However, encountering an error message like Purchase Cannot Be Completed can be frustrating, especially when you're excited about trying a new app. The possible reasons and solutions discussed in this article provide a range of options to resolve the issue, but it's important to remember that Apple Support is always there to help if you need it.

Purchase Cannot Be Completed on App Store: Tips and Tutorials

Introduction

If you are an avid user of the iOS platform, then it is likely that you have encountered the issue of a purchase not being able to be completed in the App Store. This can be a frustrating issue, especially if the app or product you want to buy is essential to your needs. However, do not fret as there are several ways to resolve this problem. In this article, we provide some tips and tutorials on how to troubleshoot this issue.

1. Check Network Connection

One of the most common reasons why a purchase may not be able to be completed on the App Store, is due to connectivity issues. Check your network connection by ensuring that you are connected to a stable Wi-Fi network or a cellular data network. If your internet speed is slow, try to connect to another Wi-Fi network or restart your router.

2. Check Payment Information

Another reason that your purchase may be unsuccessful is due to incorrect payment information. Double check that your payment details are correct and up-to-date (e.g., expiry date, billing address).

3. Change Payment Method

If your payment information is correct, but the purchase still cannot be completed, try changing your payment method. Go to your Apple ID account or Settings > iTunes & App Store, select your Apple ID, then click Payment Information. From here, you can update or change your payment methods.

4. Check App Store Restrictions

If you have set restrictions on your device's settings, then it may prevent the purchase from being completed. Go to Settings > Screen Time > Content & Privacy Restrictions and ensure that the App Store is not restricted.

5. Restart Device

If you have tried the above methods and the purchase still cannot be completed, restart your device. Press and hold the power button and swipe the slider to turn off the device. Once it is turned off, press and hold the power button until the Apple logo appears to turn it back on.

6. Sign Out and Back In

Sign out of your Apple ID by going to Settings > iTunes & App Store, tapping on your Apple ID, then clicking Sign Out. After a few seconds, sign back in with your Apple ID and password and try to make the purchase again.

7. Clear Cache

Clear the cache for the App Store app to remove any temporary data that may be causing the issue. Go to Settings > General > iPhone Storage, scroll down until you see the App Store, and click on it. From here, select Offload App or Delete App. Once done, reinstall the App Store app from the App Store.

8. Contact Apple Support

If none of these steps work and you are still unable to purchase on the App Store, contact Apple Support either via phone or chat for further assistance.

Conclusion

It can be frustrating when a purchase cannot be completed on the App Store, but there are many ways to resolve this problem. Ensure that your network connection is stable, check payment information, and change payment methods if necessary. If you have set restrictions on your device, check that the App Store is not restricted. Restart your device, sign out and back in, or clear the cache to resolve any temporary data issues. If these steps fail, do not hesitate to reach out to Apple Support for further assistance.

Why Your Purchase Cannot Be Completed on the App Store?

If you are trying to buy an app from the App Store and your purchase cannot be completed, don't panic. This issue can be fixed quickly and easily – but first, you need to understand why it happened in the first place.

Reason 1: Payment Method

The most common reason why your purchase cannot be completed is the payment method. Some people try to use an incorrect or expired credit card, or they may not have enough funds available to make the purchase.

For instance, if you are using an outdated card or a card with insufficient balance, this will surely cause a problem with your purchase transaction and lead to it failing.

To avoid this, double-check your payment information before trying the purchase again. Make sure you have a valid payment method with sufficient funds.

Reason 2: Apple ID

Another common reason for a purchase failure on the App Store is because of an Apple ID issue. You may have forgotten your password or entered the incorrect one too many times, causing your account to be locked.

This can also happen if your email address is no longer valid, or you changed it the last time you updated your device, but forgot to change your account information with Apple.

In this case, try resetting your password or updating your email address associated with your Apple ID. This action should rectify the issue.

Reason 3: In-App Purchases

You may also experience a purchase failure when trying to buy something within an app itself (in-app purchase). Sometimes various apps switch off their payment process, and you get a notification Purchase failed: Your payment could not be completed on the screen.

This issue can be due to your device configuration and may require you to enable in-app purchases in the settings or check for an updated version of the said app in the App Store if it is still available for installation.

Also, please refer to the in-app purchase guidelines by Apple here https://developer.apple.com/in-app-purchases/.

Reason 4: App Store Outage

In rare cases, the App Store may experience a downtime or an outage, and this can restrain your ability to make any purchase. This situation may happen globally or for specific regions only.

If you think that it may be the App Store that’s preventing you from making your purchase, you can check Apple's system status page at https://www.apple.com/support/systemstatus/, to find out if there are any known issues.

Reason 5: Cancellation of Previous Transactions

If you have canceled a previous transaction attempting to buy an app, there may be some issues with your account that need sorting out before making another acquisition. Canceled charges cause problems that may hinder you from making new purchases.

You may need to contact Apple Support for assistance, and they will help fix the reported billing-related issues with your account.

Conclusion

Purchasing apps from the App Store should be a smooth and straightforward process. However, sometimes things don't go as planned, and you can experience a Purchase Could Not Be Completed error message. If you ever encounter such issues, relax, and follow the outlined steps in this article to get things back on track.

Remember these takeaways:

  • Double-check your payment information
  • Reset your password if necessary
  • Review app billing guidelines
  • Check Apple's system status page
  • Always ensure you have sufficient balance before purchasing an app

We hope this article was helpful and resolved your issues with making a purchase on the App Store. Happy downloading!

Author’s Bio: Ahmed is a digital marketer who has been offering his services for the past five years. He is also a professional technical writer, with expertise in all matters relating to tech gadgets, software, and hardware. Ahmed loves to research new technologies and gadgets to bring engaging information to his blog readers.

Closing Message:

Thank you so much for taking the time to read this article on why your purchase cannot be completed on the App Store. We hope you found it helpful and that it provided some useful tips for resolving your purchase issues. Don't hesitate to get in touch with Apple Support if you need further assistance or if you are still experiencing any issues. Have a great day ahead and happy app buying!


People Also Ask About Purchase Cannot Be Completed App Store

What does it mean when my Purchase Cannot Be Completed on the App Store?

Seeing the error message Purchase Cannot Be Completed on the App Store means that there is an issue with either your payment method or your App Store account.

Why is my Purchase Cannot Be Completed on the App Store?

There are several reasons why your purchase cannot be completed on the App Store. These include:

  1. Your payment method is invalid or there are insufficient funds in your account.
  2. Your App Store account has been disabled or restricted.
  3. Your device has a poor internet connection.
  4. The app or product you are trying to buy is no longer available or has been removed from the App Store.

How do I fix the Purchase Cannot Be Completed error on the App Store?

To fix the Purchase Cannot Be Completed error on the App Store, you can try the following steps:

  1. Check your payment method and make sure it is valid and has enough funds.
  2. Update your payment information on the App Store and try again.
  3. Ensure that your App Store account is in good standing and not restricted.
  4. Try purchasing the app or product using a different Apple ID if possible.
  5. Restart your device and try again.

What should I do if the Purchase Cannot Be Completed error persists?

If you are still experiencing issues with the Purchase Cannot Be Completed error on the App Store, you can contact Apple Support for further assistance. They may be able to identify the problem and provide a solution or workaround.